Premium quality | Artisanal touch | Cozy elegance

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  • The Ritual of Lighting a Candle: How to Turn Moments Into Meaning

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FAQ – Frequently Asked Questions

What materials are used in your products?


Our candles and home décor items are handcrafted using premium, eco-friendly materials such as 100% soy wax, beeswax, natural cotton or wooden wicks, and phthalate-free fragrances.

Are your products safe to use indoors?


Yes! All our products are free from harmful substances. Please follow the included safety instructions: trim wicks, never leave candles unattended, and place them away from drafts, children, and pets.

How long do the candles burn?

Our standard candles burn for 20–35 hours depending on size and style. Flower-shaped beeswax candles burn for approximately 9–10 hours. For best performance, always trim the wick before lighting.

How should I care for the candle for best performance?

Trim the wick to ~0.5 cm before each use.
Let the wax melt to the edge to prevent tunneling.
Use on a stable, heat-resistant surface away from drafts.

Can I send a candle as a gift?

Absolutely! We offer gift boxes and custom packaging, and you can include a personalized note. Just let us know during checkout.

Where can I purchase your products?

You can buy from:

Our Shopify store

Etsy

Amazon
Links are available in the “Shop” section of our website.

What are your shipping options?

We ship across the U.S. using USPS or UPS. Delivery typically takes 3–7 business days, and tracking information is provided upon dispatch.

What payment methods do you accept?

We accept major credit/debit cards, PayPal, and Apple Pay.

Where can I read your return policy?

Please see the Return & Refund Policy section below, which outlines your rights under Washington state law and U.S. federal regulations.

What should I do if I receive a damaged or defective item?

Contact us immediately—within 14 days of delivery—with your order number and photos. We’ll offer a refund or replacement, following both our policy and applicable law.